Quick exit
National
Disability Abuse and Neglect
- National Disability Abuse and Neglect Hotline (1800 880 052) website
Government
- Human Rights Equal Opportunity Commission (1300 656 419) website
- National Principles for Child Safe Organisations
Redress Scheme
The National Redress Scheme for people who have experienced institutional sexual abuse launched on 1 July 2018. It will run for 10 years and people can apply any time up until 30 June 2027.
1800 737 377 Monday to Friday, 8am to 5pm (local time), excluding public holidays
website
People can apply online or via a paper application. The online application can be accessed through myGov. If you don’t already have an account, you can create one. The paper application can be accessed by:
Sexual assault services
- Sexual Assault and Domestic Violence National Help Line (1800 Respect [1800 737 732]) website
- Survivors and Mates Support Network (SAMSN) www.samsn.org.au
Support lines and services
- Beyond Blue – support for anxiety and depression (1300 224 636) website
- Blue Knot Foundation – counseling and support for survivors (1300 657 380) website
- Bravehearts Inc – counseling and support for survivors, child protection advocacy (1800 272 931) website
- Care Leavers Australasia Network (CLAN) – support and advocacy for Forgotten Australians (1800 008 774) website
- Child Migrants Trust – social work services for former Child Migrants, including counseling and support for family reunions (1800 040 509) website
- Child Wise – trauma-informed telephone and online counseling for childhood abuse (1800 991 099) website
- Children and Young People with Disability Australia (1800 222 660) website
- Headspace – support for young people experiencing mental health issues (1800 650 890) website
- Healing Foundation – service to help build up the capacity of Indigenous organizations and support the development of the Link Up network website
- In Good Faith Foundation – advocacy, casework, referral and support to aid recovery for victims, their families and communities responding to clergy, religious and lay abuse (03 9326 1190) website
- Mensline Australia (1300 789 978) website
- On the Line Australia – national telephone and online support, information and referral for men with family and relationship concerns (1300 789 978) website
- People with Disability Australia – national telephone line to provide information and referrals to people with disabilities (1800 422 015 [TTY: 1800 422 016]) website
- Rape and Domestic Violence Services Australia – 24/7 telephone and online crisis counseling service for anyone in Australia who has experienced or is at risk of sexual assault (1800 211 028) website
- 13YARN – Lifeline’s dedicated First Nations support (139276) website
Victoria
Emergency
- Call 000 if a child or vulnerable adult is in imminent danger
Child Protection
- Child Protection Victoria (DHHS) website
- Eastern (1300 360 391)
- Northern (1300 664 977)
- Southern (1300 655 795)
- Western (1800 075 599)
- Western Metro Only (1300 664 977)
- After hours (13 12 78)
Disability Abuse and Neglect
- Disability Services Commissioner (1800 677 342) website
Elder Abuse
- Aged Care Complaints Commission (1800 550 552) website
Mandatory reporting to child protection in Victoria
Mental Health
- Health Complaints Commission (1800 246 054) website
Police Contact
- Local Sexual Offences and Child Abuse Investigation Team (SOCIT) locations and phone numbers website
Sexual Assault Services
- Sexual Assault Crisis Line website
- Crisis Line: 1800 806 292
- Administration: 03 9344 2725 / 03 9344 2744
- Fax: 03 9344 2726
- Email: ahcasa@thewomens.org.au
- CASA Forum – Lists Victorian Centers Against Sexual Assault website
- Bravehearts Victoria (1800 272 831) website
- Shepparton Education Team
- Ph: 03 5831 2797
- Fax: 03 5831 1996
Support Services
- Drummond Street Services – support and recovery for individuals, families, couples, young people and children (03 9663 6733) website
- Open Place – counseling and support for Forgotten Australians and former Child Migrants, their families and carers (1800 779 379) website
- Link Up Victoria – counseling, healing and culturally appropriate support for Indigenous Australians (1800 687 662) website
- Relationships Australia Vic – family, relationship and specialist counseling services (1800 052 674 or 1300 364 277) website
- Domestic Violence Resource Centre Victoria – A state-wide resource centre working to prevent and respond to family violence, with a particular focus on men’s violence against women in intimate relationships. ( 8346 5200 Mon – Fri 9am – 5pm) website
- Safe Steps – Family Violence Response Centre (1800 015 188) website
New South Wales
Emergency
- Call 000 if a child or vulnerable adult is in imminent danger
Child Protection
- Department of Family and Community Services NSW (24 hours – 13 21 11) website
Elder Abuse
- Elder Abuse Helpline (1800 628 221) website
Mental Health
- Mental Health Commission (1300 884 563) website
Police Contact
- NSW Police Sexual Assault Reporting Options (SARO) website
Support Services
- Interrelate Family Centers – counseling services across metropolitan, regional and rural NSW (1300 473 528) website
- Link Up NSW – counseling, healing and culturally appropriate support for Indigenous Australians (1800 624 332) website
- Relationships Australia NSW – family, relationship and specialist counseling services (1800 052 674) or (1300 364 277) website
- The Women’s Cottage – community based support and resource center, run by women, for women and children (02 4578 4190) website
- Wattle Place – counseling and support for Forgotten Australians and former Child Migrants, their families and carers (1800 161 109) website
Queensland
Emergency
- Call 000 if a child or vulnerable adult is in imminent danger
Child Protection
- Department of Communities, Child Safety and Disability Services (1800 811 810) or after hours (1800 177 135) website
Elder Abuse
- Elder Abuse Prevention Hotline (1300 651 192) website
Mental Health
- Mental Health Commission (1300 855 945) website
Support Services
- Centre Against Sexual Violence – sexual assault support, education and information for Logan Beenleigh and Beaudesert (07 3808 3299) website
- Link Up Queensland – counseling, healing and culturally appropriate support for Indigenous Australians (1800 200 855) website
- Living Well – counseling and support services (07 3028 4648) website
- Lotus Place – counseling and support for Forgotten Australians and former Child Migrants, their families and carers (1800 161 109) website
- Relationships Australia Qld – family, relationship and specialist counseling services (1800 552 127) or (1300 364 277) website
South Australia
Emergency
- Call 000 if a child or vulnerable adult is in imminent danger
Child Protection
- Department of Child Protection Child Abuse Report Line (13 14 78) website
Elder Abuse
- Adult Safeguarding Unit Website
Call 1800 372 310, Monday to Friday, 9.00 am to 5.00 pm (except on Public Holidays) for free, confidential advice, information, or support or to make a report to the Unit.
Mental Health
- Mental Health Triage Service (Assessment and Crisis Intervention Service) available 24 hours a day/7 days a week, telephone 13 14 65 website
Police Contact
- SA Police Sexual Crime Investigations (business hours only – 08 8172 5555) website
Sexual Assault Services
- Yarrow Place Rape and Sexual Assault Service Freecall (1800 817 421) website
- Ph: 08 8226 8777
- After hours and emergency: 08 8226 8787
Support Services
- Victim Support Service (VSS) provides support to survivors of institutional child sexual abuse to access the National Redress Scheme. VSS is a trauma informed service, with staff skilled in providing support to survivors of abuse and trauma. (1800 842 846) website
- Elm Place – counselling and support for Forgotten Australians and former Child Migrants, their families and carers (1800 161 109) website
- Nunkuwarrin Yunti of SA Inc – counselling, healing and culturally appropriate support for Indigenous Australians including a dedicated Redress Support Service to provide advice and support in relation to an application for redress to the National Redress Scheme (08 8406 1600) website
- Relationships Australia SA – family, relationship and specialist counselling services (1800 182 325) or (1300 364 277) website
- Rebuild at Relationships Australia provides free trauma-based counselling and peer support to adult and child victims of crime as they move through the criminal justice process Ph: 1800 310 310 website
- Relationships Australia Child Sexual Abuse Counselling service provides free counselling and group work services for children, young people and adults who are survivors of child sexual abuse Ph: 1800 408 408 website
- If you were subjected to abuse in a Church setting and would like to speak with someone about your support and reporting options you can contact Sharon Lockwood, Survivor Advocate, on 0420 519 113 website
Western Australia
Emergency
- Call 000 if a child or vulnerable adult is in imminent danger
Child Protection
- Department of Communities, Child Protection and Family Support (08 9223 1111) or (1800 199 008) website
Elder Abuse
- Advocare Inc (Perth – 1300 724 679) or (Rural – 1800 655 566) website
Mental Health
- Mental Health Commission WA (Metro – 1300 555 788) or (Rural – 1800 676 822) website
Police Contact
- WA Police Sexual Assault Squad (08 9428 1600) website
- Email: SexAssaultSquadSMAIL@police.wa.gov.au
Support Services
- Anglicare WA – supports individuals, families and their communities to cope with the challenges of life by building their resilience and capacity (08 9263 2000) website
- Kimberley Stolen Generation Aboriginal Corporation – counseling, healing and culturally appropriate support for Indigenous Australians (1800 830 338) website
- Relationships Australia WA – family, relationship and specialist counseling services (08 6164 0255) website
- Tuart Place – counseling and support for Forgotten Australians and former Child Migrants, their families and carers (1800 619 795) website
- Yorgum Aboriginal Corporation – counseling, healing and culturally appropriate support for Indigenous Australians (1800 469 371) website
Tasmania
Emergency
- Call 000 if a child or vulnerable adult is in imminent danger
Child Protection
- Children and Youth Services (24 hours – 1300 737 639) website
Elder Abuse
- Elder Abuse Helpline (1800 441 169) website
Mental Health
- Mental Health Services Helpline (1800 332 388) website
Police Contact
- Tasmania Police Contact website
Australian Capital Territory
Emergency
- Call 000 if a child or vulnerable adult is in imminent danger
Child Protection
- Child and Youth Protection Services ACT (24 hours – 1300 556 729) website
Police Contact
- Australian Federal Police website
Sexual Assault Services
- Canberra Sexual Health Center (02 6244 2184) website
- Service Assisting Male Survivors of Sexual Assault (SAMSSA (02 6287 3935) website
- Canberra Rape Crisis Center website
- Crisis Line: 02 6247 2525
Ph: 02 6237 8071
Fax: 02 6247 2536
- Email: crcc@rapecrisis.org.au
Support Services
- Canberra Rape Crisis Center – free counseling and support for all survivors of sexual assault, male and female, and their families/supporters, along with information, advocacy, referral and education (02 6247 2525) website
- Link Up NSW – counseling, healing and culturally appropriate support for Indigneous Australians (1800 624 332) website
- Relationships Australia ACT – family, relationship and specialist counseling services (1300 364 277) website
- Wattle Place – counseling and support for Forgotten Australians and former Child Migrants, their families and carers (1800 161 109) website
Northern Territory
Emergency
- Call 000 if a child or vulnerable adult is in imminent danger
Child Protection
- Territory Families Child Protection Hotline (24 hours – 1800 700 250) website
Police Contact
- NT Police Sex Crimes Division (08 8922 3617) website
Mental Health
- Mental Health Line (1800 682 288) website
Sexual Assault Services
- Sexual Assault Referral Services (SARC) website
- Alice Springs: 08 8955 4500
- Darwin: 08 8922 6472
- Katherine: 08 8973 8524
- Tennant Creek: 08 8962 4100