As National Reconciliation Week (27 May – 3 June) invites Australians to reflect on our shared history, Kooyoora’s CEO Fiona Boyle considers what reconciliation means in the context of safeguarding, integrity and accountability. In this update, Fiona reinforces the importance of listening with humility, learning through respectful engagement, and recognising that safety includes cultural, emotional and psychological dimensions. Read the full report.

National Reconciliation Week invites all Australians to reflect honestly on past and present harms, and on our shared responsibility for change. Reconciliation is inseparable from our purpose. Our work exists because institutions sometimes failed to listen, failed to act, and failed to protect people from harm. This reflection explores how reconciliation challenges us to examine power, centre voices that have been historically excluded, and ensure our work is experienced as fair, culturally safe and worthy of trust, recognising that this commitment requires ongoing humility, accountability and care.

Kooyoora CEO Fiona Boyle sat down with the Deadly Grannies on Dja Dja Wurrung Country to reflect on their experience of the 2025 Provincial Walkabout. In a conversation marked by honesty, warmth, grief and humour, they shared what it means to learn on Country, listen deeply and walk together through truth-telling, connection and community.

In this interview Kooyoora CEO Fiona Boyle speaks with Indigenous Anglican Bishop, Bishop Chris Macleod about reconciliation in practice, and the role leadership, accountability and respect play in building safe organisational cultures.

We are pleased to share Kooyoora’s 2025 Annual Report. We invite you to download and read the full report to learn more about our work, impact and priorities for the year ahead.

Kooyoora has achieved full accreditation under the QIC Health and Community Services Standards (7th Edition v1.1, 2024), following assessment by Quality Innovation Performance Limited (QIP). This important milestone provides independent recognition that Kooyoora meets nationally recognised standards and reflects a strong focus on quality, accountability and continuous improvement in how services are delivered.

Kooyoora Team Spotlight – Get to know the people behind our work as they share insights into their roles, interests, and some fun facts. Meet Marcella.

Kooyoora Team Spotlight – Get to know the people behind our work as they share insights into their roles, interests, and some fun facts. Meet Katrina.

Kooyoora Team Spotlight – Get to know the people behind our work as they share insights into their roles, interests, and some fun facts. Meet Rachel

2026 has started at a fast pace, with demand for Kooyoora’s services reflecting not only our role as a trusted independent body but also the pressures felt across communities. This report shares the key developments over the past few months, including new strategic partnerships, improvements to our systems and training, the launch of Te Pae Whaiti in New Zealand, preparations for our second accreditation, the welcoming of new Professional Standards Volunteers and Board members and more.

Kooyoora Team Spotlight – Get to know the people behind our work as they share insights into their roles, interests, and some fun facts. Meet Adam..